September 27, 2020 Breaking News, Latest News, and Videos

Simplifying the Insurance Maze:

Wading through the minefields of insurance can be a daunting task for most of us. Faced with a barrage of insurance telemarketers, email-blasts and advertisements, it’s often hard to know which way to turn. One local firm is mixing up the way they approach the business in an effort to make choices and options more customer-centric.

As the self-described “grandpa” of Manning Insurance, CEO Richard Manning agrees that insurance can be complicated, but it doesn’t need to be.

“Our business model is to walk people through both the personal side and the business side of insurance, making sure that they have all the options and that they are the decision makers,” Manning said.

Manning’s company empowers the customer through its emphasis on person-to-person communication. They go out of their way, literally, to make sure that you feel at home with their insurance.

“We can come to your home, home office, or a Starbucks and have a cup of coffee and talk,” Manning explained.

Manning Insurance goes above and beyond to make sure that their customers don’t feel like numbers or statistics, but are spoken to and treated like people – something that is very refreshing and in need of in the current business climate.

“I try not to make it an official read-down-a-checklist kind of thing,” he said. “It’s more “conversation.” And it should be more of a conversation than it should be a following of a checklist and we want to make sure that [the customers] fully understand it. So if I’m mentioning some acronym, of which there are millions of, I want to make sure that they understand it. I want to make sure you know the difference between a co-pay and co-insurance, or a Medicare supplement and a Medicare advantage, or I don’t want to leave without you understanding that.”

It is that personal and holistic approach to insurance that really separates them from other insurance companies and is part of a better way to understand and purchase insurance.

“I started almost 30 years ago, and I’ve always gone out and seen what [businesses] have,” Manning said. “You notice things like ‘you’re vastly over insured on your business property’ – stuff like that which the customer may not even think about. When you go to a company and talk, you can get an idea of what they are expecting or what they want from their insurance company or should they consider self insurance”

Manning describes the whole process as “like making a friend” and Manning Insurance has been doing just that, making friendships that have lasted generations, “serving kids and grandkids of [their] original clients.”

For more information, call 800.427.4001 or visit www.manningins.com.

in News
Related Posts

Edify TV: Trident Center Redevelopment

September 25, 2020

September 25, 2020

The Westside’s Trident Center is getting a major overhaul and new name as part of a flurry of development in...

Miramar Project to go Before City Council Tuesday

September 24, 2020

September 24, 2020

Councilmember Gleam Davis asks City Attorney whether she should rescue self from vote  By Sam Catanzaro  Santa Monica lawmakers will...

SMa.r.t. Column: Needed, A Heart Transplant

September 24, 2020

September 24, 2020

We have written about adaptive reuse in previous columns and have postulated that with proper incentives, the existing one, two...

Edify TV: Boulders Blocking Westside Encampment

September 24, 2020

September 24, 2020

City officials recently removed boulders placed on sidewalks by some Westside residents to prevent the formation of a homeless encampment....

Should Council Member Davis Recuse Herself From Voting? Santa Monica Beat – September, 24, 2020

September 24, 2020

September 24, 2020

Local news and culture in under 5 minutes. * Should Council Member Davis Recuse Herself From Voting? * Increases In...

SMC to Be Online for Winter and Spring 2021

September 24, 2020

September 24, 2020

College cites lack of available vaccine  By Sam Catanzaro Santa Monica College (SMC) has announced it will be delivering classes...

Edify TV: Al Fresco Program Ending?

September 24, 2020

September 24, 2020

During a COVID-19 pandemic many restaurants have found aid through the City of Los Angeles’ Al Fresco dining program, but...

Local Breweries Say They Have Been Unfairly Shuttered as County Passes Grant Program

September 24, 2020

September 24, 2020

$10 million grant program approved by Board of Supervisors  By Sam Catanzaro Will a $10 million grant program be enough...

Santa Monica Loses Vegan Restaurant

September 23, 2020

September 23, 2020

Space housing Santa Monica vegan restaurant Viva Vegan up for lease By Sam Catanzaro A vegan restaurant in Santa Monica...

Risks Posed by Wildfire Smoke

September 22, 2020

September 22, 2020

UCLA pulmonologist on how people can tell if the wildfires are making them sick By Toi Creel Even if you...

Will Los Angeles County See Another Spike in COVID-19 Cases?

September 22, 2020

September 22, 2020

County health officials keeping close eye on data this week By Sam Catanzaro Los Angeles County health officials are monitoring...

Edify TV: Santa Monica Fire Department Fighting Blazes Across State

September 21, 2020

September 21, 2020

The Santa Monica Fire Department has been busy helping combat wildfires burning throughout the state. Learn more in this video...

Lawmakers and Residents Take Steps Towards Police Reform

September 21, 2020

September 21, 2020

Santa Monica residents will soon have more control of policing after local lawmakers took significant steps to reform the Santa...

2020 Census Due September 30th: Santa Monica Beat – September, 21, 2020

September 21, 2020

September 21, 2020

Local news and culture in under 5 minutes. * 2020 Census Due September 30th * Bobcat Fire Reaches Historical Size...

UCLA Medical Center, Santa Monica Offers Free “Living With Diabetes” Zoom Patient Conference

September 21, 2020

September 21, 2020

By Staff Writer Although the novel coronavirus has dominated the health space this year, other diseases — like diabetes —...