Big Blue Bus is clarifying its approach to complying with Civil Rights Law with new policy document updates. BBB wants to hear from residents before these changes come into effect.
The following documents have been made available to review:
Upon request, foreign language translation of materials is available.
All requests for translated materials must be made at least three working days in advance of the public comment deadline on Sunday, April 5, 2015. Call 310.458.1975 ext. 5541.
Submit comments on the Title VI Policy updates by mail: Big Blue Bus C/O Customer Service – Civil Rights Policy Comments – 1660 7th St., Santa Monica, CA 90401
By email: bus-info@bigbluebus.com with CIVIL RIGHTS POLICY COMMENTS as the subject of your email.
Big Blue Bus will review all public comments received by April 5, 2015, and may make adjustments to the draft policies as necessary.
The final proposal will be presented to the Santa Monica City Council for approval on May 12, 2015.
For more information about Title VI and our update process, read BBB’s frequently asked questions.
Big Blue Bus operates more than 50 fixed-route peak vehicles and is located in an urbanized area of more than 200,000 people and is therefore subject to the requirements set forth in the Federal Transit Administration’s (FTA) Circular 4702.1B.
Pursuant to the requirements of FTA C 4702.1B, Big Blue Bus must establish and monitor system performance under quantitative service standards and qualitative service policies. In addition, Big Blue Bus must establish service and fare equity policies to evaluate the impacts of a major service change on minority and low-income populations.
Every three years, Big Blue Bus submits a Title VI Program to the FTA documenting compliance with the established Title VI requirements. In accordance with this submittal, Big Blue Bus will monitor and evaluate system performance relative to the service standards and policies, contained herein, no less than every three years.
