February 6, 2023 Breaking News, Latest News, and Videos

Santa Monica Settles Consumer Protection Lawsuit With Match.com

Santa Monica among handful of California cities included in lawsuit

By Chad Winthrop

Santa Monica and a handful of California cities have settled a civil lawsuit with Match.com alleging the company charged customers for automatic renewal without their express consent.

On July 7, Los Angeles County District Attorney George Gascón announced that Match Group Inc., a global online dating service company, will pay $2 million to settle a civil lawsuit alleging the company charged customers for automatic renewal without their express consent.

“Consumers should be protected from practices that deceptively and unfairly force them to pay for something they don’t want,” District Attorney Gascón said. “We want companies to thrive, but they should be mindful to not abuse technology tools to violate consumer protections.”

Under a judgment negotiated with the company, entered July in the Santa Cruz County Superior Court and signed by Judge Timothy Volkmann, Match Group was additionally ordered to comply with the following terms:

  • Clearly and conspicuously disclose its automatic renewal terms;
  • Get consumers’ affirmative consent to the terms through a checkbox before charging for an automatic renewal or continuous service;
  • Email consumers a confirmation of the transaction after they pay, which clearly includes the automatic renewal terms;
  • Allow consumers to easily cancel the service, including online;
  • Avoid using misleading online sales information and payment mechanisms.

Under the terms of the settle, the company did not admit wrongdoing and has already taken steps to correct its violations, according to prosecutors.

Federal and state law requires businesses to provide consumers with clear disclosure of their automatic renewal terms and conditions before charging them for the service. The disclosure must include instruction for the cancelation of the automatic renewal subscription. The law further requires businesses to obtain consent from consumers prior to automatic renewal and provide confirmation of the transaction. 

This case is among the investigations conducted by the California Automatic Renewal Task Force (CART). The Los Angeles County District Attorney’s Office formed CART to address rising consumer complaints against online automatic renewal subscriptions. Members of CART include the District Attorneys of Los Angeles, San Diego, Santa Clara, Santa Cruz and Santa Barbara counties, and the Santa Monica City Attorney’s Office. 

in News
Related Posts

Tishman Speyer Announces Basis Investment Group as Equity Partner for Santa Monica Collection

February 3, 2023

February 3, 2023

BIG’s $30 million commitment — 11 percent of total equity — to the 3.1-acre mixed-use development will help create 617...

Two Industry Titans Invest $30M in Lavish Pacific Palisades and Santa Monica Homes

February 3, 2023

February 3, 2023

David Bonderman and Christa Campbell recently acquired two lavish homes By Dolores Quintana Private equity tycoon David Bonderman and his...

Four-Year-Old Mountain Lion P-81 Found Dead on PCH

February 2, 2023

February 2, 2023

P-81 found on Pacific Coast Highway near Las Posas Road On Sunday, January 22, the California Department of Fish and...

Rep. Lieu Secures $2.5 Million for Local Projects in Santa Monica

February 2, 2023

February 2, 2023

Funding will go towards Santa Monica Behavioral Health Center and Ready to Succeed Scholarship program  By Sam Catanzaro ​​Congressman Ted...

Steve Marcy, Beloved Lincoln Middle School Teacher and Scoutmaster, Passes Away at 77

February 2, 2023

February 2, 2023

Longtime Lincoln math teacher passes away  ​​Steve Marcy, beloved Lincoln Middle School teacher and Scoutmaster of Santa Monica Boy Scout...

California Referendum Postpones Controversial Fast Recovery Act That Would Increase Hourly Wages for Fast-Food Workers to $22

February 1, 2023

February 1, 2023

AB 257 would create a board of 11 appointees to negotiate on behalf of fast food workers in California Last...

Highly-Anticipated Downtown Santa Monica Restaurant Close to Opening

February 1, 2023

February 1, 2023

Bar Monette close to opening at 109 Santa Monica Boulevard By Dolores Quintana Bar Monette is almost ready to open...

SMC Receives Grant to Expand Access to Critical Support Services for Foster Youth

February 1, 2023

February 1, 2023

New NextUp program will provide academic & comprehensive support, plus direct financial aid to foster youth enrolled at SMC Santa...

Find Inspiration in Moses Sparks’ Latest Collection of Tree Portraits in the Santa Monica Mountains

February 1, 2023

February 1, 2023

The exhibition and sale run from February 1st – 26th at the King Gillette Ranch Visitor Center  Internationally-acclaimed wildlife photographer,...

Pacific Park Joins The City Of Santa Monica To Recognize ‘Black History Month’ With Ferris Wheel Salute

February 1, 2023

February 1, 2023

Display of red, yellow and green colors, patterns and transitions beginning at sunset February 1 On Wednesday, February 1, the...

Girl Scout Cookie Season Returns to Los Angeles With New Cookie

January 31, 2023

January 31, 2023

Cookie lovers throughout Greater Los Angeles can now support local Girl Scout entrepreneurs by ordering from the iconic lineup Girl...

Boris Allakhverdyan, Ben Hong and Talon Smith Unite in Santa Monica for Special Performance of Brahms’ Trio Op. 114

January 31, 2023

January 31, 2023

Concert will take place on Sunday, February 5 The world-renowned Los Angeles Philharmonic’s Principal Clarinet Boris Allakhverdyan and Associate Principal...

Metro’s Choice for Purple Line Muralist Sparks Veteran Concern

January 31, 2023

January 31, 2023

Veterans concerned over disturbing painting by commissioned metro muralist at the purple line stop on the West L.A VA Soldiers...

Los Angeles Sees Increase in Kia and Hyundai Thefts Fueled by TikTok

January 31, 2023

January 31, 2023

Social media platforms exacerbate vehicle thefts through security flaws Kia and Hyundai vehicles have become a major target for car...

Phil Brock Appointed to Serve on National League of Cities’ Public Safety and Crime Prevention Committee

January 31, 2023

January 31, 2023

Brock will help shape NLC’s policy positions and advocate for America’s cities, towns and villages before Congress Santa Monica City...