Santa Monica Place held a ribbon cutting ceremony at 10 am on Tuesday, Dec. 23, to officially inaugurate its new Concierge Lounge.
In celebration of the grand opening, the public was invited to visit the Concierge Lounge during mall hours for refreshments.
“The Concierge Lounge is fashioned for our guests to create a memorable experience,” said Santa Monica Place senior marketing manager Shoshana Puccia, who added 45 percent of Santa Monica Place visitors were tourists. “Because we have a heavy tourist attraction, we want to ensure their experience at our center was worth making a stop during their visit to Los Angeles.”
Designed to be a luxurious space for visitors to relax and a place to regenerate, the Concierge Lounge offers personalized assistance in addition to providing services.
Services include a storage for shopping bags and luggage; a lounge for tourists and locals to hangout; a sales desk that offers information on tours, theme parks, the theatre and other entertainment activities; free Wi-Fi connection; travel planning to assist with arrangements, transportation and reservations; a retail outlet filled with iconic memorabilia and shopping guides and tips underlining the shopping center’s retailers.
Pictured above from left: John J. Johnston, Andrew Halarewicz (Chamber of Commerce Board Member), Kathleen Rawson (CEO, Downtown Santa Monica), Laurel Rosen (President & CEO Santa Monica Chamber of Commerce), Julia Ladd (Assistant Vice President, Santa Monica Place), Richard Peterson (Executive Vice President, Santa Monica Convention & Visitors Bureau), Courtney Saavedra, Cristina Harries, Shoshana Puccia (Sr. Marketing Manager, Santa Monica Place), Chris Elliott (Assistant Property Manager, Santa Monica Place), Anushka McCreary (Marketing and Events Coordinator), and Nelly Carvajal (Santa Monica Chamber of Commerce Membership Director).